IT Support Technician jobs in United States
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University of North Texas ยท 20 hours ago

IT Support Technician

The University of North Texas is a comprehensive university system that includes several campuses in the Dallas-Fort Worth region. They are seeking an IT Support Technician to provide first-line support, troubleshoot hardware/software/network issues, and assist in deploying and imaging devices across various platforms.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Provide first-line support via phone, email, chat, and walk-up
Perform basic fieldwork: pickups, deliveries, and in-person support
Deploy and image computers, printers, and other devices
Troubleshoot hardware/software/network issues across platforms (Windows, MacOS, Linux) and services (Wi-Fi, Canvas, Office365, printers)
Participate in physical tasks (lifting, moving equipment)
Provide support in classrooms and labs, including audio-visual support
Participate in small to mid-scale project tasks and documentation

Qualification

Troubleshooting software issuesTroubleshooting network issuesWindowsMacOSLinuxOffice365Wi-FiAudio-visual supportCustomer supportFieldworkProject documentation

Required

Experience troubleshooting software/network issues across platforms (Windows, MacOS, Linux) and services (Wi-Fi, Canvas, Office365, printers)
Provide first-line support via phone, email, chat, and walk-up
Perform basic fieldwork: pickups, deliveries, and in-person support
Deploy and image computers, printers, and other devices
Troubleshoot hardware/software/network issues across platforms (Windows, MacOS, Linux) and services (Wi-Fi, Canvas, Office365, printers)
Participate in physical tasks (lifting, moving equipment)
Provide support in classrooms and labs, including audio-visual support
Participate in small to mid-scale project tasks and documentation

Preferred

Previous UNT IT experience as a student employee

Company

University of North Texas

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Ranked a Tier One research university by the Carnegie Classification, UNT is the flagship of the UNT System and is located in Denton, Texas.

H1B Sponsorship

University of North Texas has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (73)
2024 (64)
2023 (54)
2022 (46)
2021 (26)
2020 (26)

Funding

Current Stage
Late Stage

Leadership Team

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Clayton Gibson, CPA
Vice President for Finance & Administration and CFO
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Clay Simmons
Vice President and Chief Integrity Officer
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Company data provided by crunchbase