Loews Hotels & Co · 1 day ago
Cash Application Specialist
Nashville, TN
Full-time
Onsite
Entry Level
1+ years expLoews Hotels & Co is a leading owner and operator of luxury hotels with a diverse portfolio across the United States. They are seeking a Cash Application Specialist to support the accounts receivable process by ensuring timely and accurate application of payments and resolving discrepancies, all while delivering exceptional customer service to hotel teams and clients.
Travel
Responsibilities
Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices
Posts and applies payments in hotel’s property management system as specified on remittances daily as they are received
Reconciles remittance information to incoming payments, prepare written communication to clients on discrepancies and host meetings as necessary to ensure timely resolution internally and externally. Use reminders and escalations process until resolved
Performs daily audit across all bank deposits/properties to ensure all payments received have been posted or applied accurately and timely to accounts receivable ledger
Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy including performing any rebills when applicable
Collaborates with other Credit and Billing Services and hotel team members to resolve payment issues (both posting and application of payment)
Assists with client portal registration and sub-systems for invoice and payment activities
Collaborates with Training Manager, STAR Trainers and Department Manager on continuous improvement projects and initiatives
Accountable for achievement of metrics and targets associated with the position
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform “Physical Requirements” as explained below
Other duties as assigned
Qualification
Required
Minimum 6 months of billing and accounting experience
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Preferred
HS Diploma or GED equivalent preferred
Benefits
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Company
Loews Hotels & Co
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Tisch
President & CEO
Kristie Goshow
Chief Commercial Officer (CCO)
Recent News
2026-01-07
2025-11-03
Company data provided by crunchbase