Slalom · 17 hours ago
Enterprise Salesforce Delivery Manager
Massachusetts, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$149K/yr - $185K/yr
5+ years expSlalom is a human business and technology consulting company that helps clients enhance customer experiences through Salesforce solutions. The Enterprise Salesforce Delivery Manager will lead complex Salesforce projects, ensuring quality delivery and strong client relationships while guiding teams through the project lifecycle.
CollaborationConsultingIT ManagementManagement ConsultingProject Management
Responsibilities
Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process
Understand the client’s strategic direction and apply it to project team specific outcomes
Act as Scrum Master or Agile Coach
Be the functional and subject matter authority for the solution being developed for the client
Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams
Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project
Estimate effort at varying levels (e.g. high level, work package level) and using various techniques
Proactively handle issues and mitigate risk
Build client knowledge and credibility quickly
Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes
Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns
Assure delivery quality and the successful completion of the project
Manage the scope, risks, timeline, budget, and resources. Will be the main point of contact working with project leadership on the client side
Create and manage project work and delivery plan
Drive resolutions to decisions and risk mitigation
Tracks project risk, issues and clears impediments. Creates mitigation plans and escalates as necessary
Ensures scope is completed per what is contracted and changes are flagged and estimated
Manages scope change discussions and negotiation and drives to final decision
Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process
Understand the client’s strategic direction and apply it to project team specific outcomes
Collaborate with teams to define and validate the functional and technical approach, strategy and deliverables for the project
Build client knowledge and credibility quickly
Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes
Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns
Communicate project status and the impacts of risks and delays. Ensure technical and business resources on the client side have a clear understanding of project status, risks, issues and their impacts
Qualification
Required
Bachelor's Degree or equivalent industry experience
5+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading large complex multi-integration, multi-cloud, multi-workstream, and UX projects
Salesforce Certified Admin or other Salesforce certifications (highly preferred)
Prior Consulting Experience (highly preferred but not required)
Experience in all phases of product, software, and testing lifecycles
Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean
Experience leading large, multi-work stream Salesforce projects with remote teams required
Experience managing solution delivery of one or more Salesforce Capability Clouds: Data Cloud, Market Cloud, Health Cloud, Public Sector, Commerce, Loyalty, MuleSoft, etc. (highly preferred)
Familiarity with business applications such as: Confluence, Jira, MS Project and Microsoft office suite
Client relationship management and client consulting skills. Experience in all phases of product, software, and testing lifecycles
Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
Adaptable self-starter who is skilled at creating structure in ambiguous environments
Skilled in employing strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team
Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement
Excellent verbal and written communication skills with audiences of all levels
Ability to actively identify risks, and drive action to mitigate and resolve issues
Aptitude for embracing challenging situations and enjoy solving complex problems
Strong organizational skills and the capability to interpret and handle a vast array of information
Background in large integration projects with multiple 3rd party vendors
Preferred
Salesforce Certified Admin or other Salesforce certifications (highly preferred)
Prior Consulting Experience (highly preferred but not required)
Experience managing solution delivery of one or more Salesforce Capability Clouds: Data Cloud, Market Cloud, Health Cloud, Public Sector, Commerce, Loyalty, MuleSoft, etc. (highly preferred)
Benefits
Meaningful time off and paid holidays
Parental leave
401(k) with a match
A range of choices for highly subsidized health, dental, & vision coverage
Adoption and fertility assistance
Short/long-term disability
Yearly $350 reimbursement account for any well-being-related expenses
Discounted home, auto, and pet insurance
Company
Slalom
Slalom Consulting is a business and technology consulting firm that designs and builds strategies and systems to help its clients
10001+ employees
H1B Sponsorship
Slalom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (258)
2023 (250)
2022 (614)
2021 (254)
2020 (220)
Funding
Current Stage
Late StageTotal Funding
$1.69M2013-04-12Series Unknown· $1.69M
Leadership Team
Brad Jackson
CEO
John Tobin
Co-Founder and Executive President, EMEA & APAC
Recent News
2025-12-11
2025-10-22
Research & Development World
2025-10-21
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