JLL · 6 days ago
Facility Manager
East Syracuse, NY
Full-time
Onsite
Senior Level
$91K/yr - $132K/yr
5+ years expJLL is a leading professional services firm specializing in real estate and investment management, and they are seeking a Facility Manager to oversee facilities services at assigned locations. The role involves ensuring compliance with regulations, managing client relationships, and leading site teams to maintain high levels of customer satisfaction.
CommercialReal Estate
Responsibilities
Ensure the safe, reliable and continued operations of all assigned locations and in scope assets, functions, and services in a manner consistent with customer expectations, the client specific Master Services Agreement (MSA) and JLL business objectives
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to facility operations
Provide personnel leadership to ensure JLL staff and subcontractors meet all safety, GxP, and other compliance requirements in execution of all work
Lead and manage the staffing, development, performance and outcomes of site team personnel
Ensure client satisfaction by providing a seamless interface to site clients and demonstrate leadership, responsiveness and innovation in driving quality and cost savings
Monitor customer satisfaction and take steps to identify and resolve sub-standard or negative feedback or survey results
Recommend solutions and implement appropriate corrective action for major or complex maintenance and operational issues
Provide oversight of maintenance shutdowns, project support and off-hour emergencies
Responsible for the site management plan, including alignment with KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreements)
Development and management of site budgets while delivering monthly/quarterly variance reporting on a timely basis
Support the development of site continuous improvement programs, processes and procedures that reduce short- and long-term operating costs and increase productivity
Work with JLL Supply Chain and sourcing in support of securing vendors that are compliant with JLL requirements
Create and provide input on procedural documents, operations manuals and work instructions
Qualification
Required
Bachelor's degree in electrical or mechanical engineering, or equivalent experience
Five or more years of Facility Management or Building Operations experience
Three years of supervisory experience in management, budgeting, vendor management, operation, and maintenance
Superior customer service, team player who builds and maintains relationships
Demonstrated leadership abilities and organizational skills
Strong communication and interpersonal skills
Ability to manage multiple projects, priorities and deadlines
Business acumen includes financial planning and analysis and ability to manage within budget and time constraints
Strong supervisory skills with the ability to coach, mentor and train
Effective use of technology and tools such as SharePoint and Microsoft Office Suite, including proficiency in Excel and PowerPoint
Preferred
Previous experience working in life sciences GxP environment desired
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase