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Coworked · 1 day ago

Forward Deployed Engineer (FDE)

United States

Full-time

Remote

Mid Level

3+ years exp

Coworked is a company focused on reshaping project execution with their AI Project Manager, Harmony. They are seeking a Forward Deployed Engineer who will work closely with Fortune 500 customers to operationalize Harmony, lead discovery sessions, and ensure successful project delivery.

Artificial Intelligence (AI)Generative AIInformation TechnologyInternetProject ManagementStaffing Agency

Responsibilities

Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites)

Document current state and desired state. Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix

Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria

Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists

Write runbooks for day-to-day operations, incident handling, permissioning, and change management

Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours

Track adoption with a lightweight scorecard

Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations

Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human

Qualification

Technical project managementEnterprise software deploymentPMLC knowledgeMicrosoft ProjectJiraSmartsheetAI familiarityBuilder mindsetSecurity basicsCommunication

Required

3 to 5 years in a customer facing role delivering solution discovery and deployment for enterprise software or systems integration

Solid technical project management experience. Comfortable with PMLC, RAID, resource and stakeholder comms, and benefits tracking. PMP preferred

Familiar with AI

Working knowledge of enterprise PM/PPM/SPM tools such as Microsoft Project & Planner, Jira, Smartsheet, Teams, SharePoint, Confluence, UMT360, Fluid, et al

Tools like Notion, Miro

Strong communicator who can simplify complex environments and write crisp docs: discovery notes, runbooks, checklists, and training guides

Builder mindset, bias to action, comfortable with ambiguity and dynamic needs

Security and compliance basics