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New York Life Insurance Company · 6 days ago

Associate Service Leader Onsite Relationship Management 93172

Los Angeles,California,United States

Full-time

Onsite

Entry Level

$60K/yr - $65K/yr

2+ years exp

New York Life Insurance Company is a Fortune 100 mutual company with a 180-year legacy of purpose and integrity. They are seeking an Associate Service Leader to undergo a management training program focused on operational and leadership skills to prepare for the role of General Office Operations Manager.

FinanceFinancial ServicesInsurance

Responsibilities

Operational training will include procedural and compliance knowledge surrounding the administration of new business for our products, including life insurance, annuities, long term care, mutual funds and disability insurance

It also includes agent contracting and licensing processes and service functions for internal and external customers

Leadership training includes soft skill development, staff performance management, planning and organizing workflows and staff deployment, staff hiring and training, budgets and expense management

The training program will prepare the associate to participate in the management operations of the General Office by working closely with the field management team on important decisions that affect the General Office operation, agent and policyholder service, and staff development

The training program will prepare the associate to contribute to the development of agents by conducting training classes related to life applications, inforce service, agent compensation, and benefits

Following the structured development program, approximately 1-2 years, the individual will be eligible for appointment as Operations Manager in one of our General Office locations

Qualification

Series 99 certificationCustomer service experienceLeadership skillsProblem-solving abilityEthical decision-makingWritten communicationVerbal communicationAdaptability