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Amazon · 16 hours ago

Data Center Technician , DCC Communities

Fairless Hills, Pennsylvania, USA

Full-time

Onsite

Entry Level

$27/hr - $47/hr

1+ years exp

Amazon is a leading cloud services provider, and they are seeking a Data Center Technician to maintain and support their global cloud infrastructure. This role involves performing hardware installations, troubleshooting network issues, and ensuring seamless data center operations.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Qualification

Computer hardware troubleshootingComputer networkingProblem resolutionEffective communicationOrganizational skills

Required

1+ years of computer hardware troubleshooting and repair experience

1+ years of computer networking experience

High school or equivalent diploma

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

You will be required to work shift work that will include days/nights/weekends/holidays

You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave