UF Information Technology (UFIT) · 17 hours ago
Desktop Support Specialist
Gainesville, FL
Full-time
Onsite
Entry Level
$19.16/hr - $21.55/hr
2+ years expUF Information Technology (UFIT) is currently seeking an entry-level Desktop Support Specialist to join Academic Technology, a unit within UFIT. The role involves assisting end users with IT support, troubleshooting software issues, and managing equipment installation and maintenance.
Higher Education
No H1B
Responsibilities
Assists end users with getting set up on supported equipment and software
Assist with inventory
Familiarizing end-users with how to use the equipment and software
Assists end users with resolving software issues pertaining to supported software
Installs and moves computers, printers, and other end-user technology devices, including installing designated system images and application software
Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end-user technology devices
Qualification
Required
Associate's degree; or a high school diploma or equivalent and two years of relevant experience
Valid driver's license
Preferred
Knowledge of various current OS environments
Experience providing direct customer support
Troubleshooting basic hardware and software, operating systems and utilities, and Internet client/server software
Knowledge of Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and other software used across campus
Benefits
Various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave
Very competitive benefits package
Company
UF Information Technology (UFIT)
UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities the opportunity to teach using HiPerGator.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase