Delta Air Lines · 1 day ago
Product Manager, Customer Data
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expDelta Airlines is a leading airline company focused on delivering exceptional customer experiences. They are seeking a delivery-focused Product Manager to lead the execution of Customer Data Products that enhance personalization and align with enterprise architecture.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Drive end-to-end delivery of enhancements to Customer Data Products, including UAT and stakeholder sign-off
Translate business needs into technical requirements for IT teams and ensure timely execution
Partner with engineering to maintain performance standards and scalability
Coordinate cross-functional alignment with IT, Digital Portfolio Office, and business teams
Advocate for data quality, governance, and usability across digital channels
Support adoption of new capabilities through training and documentation
Gather and synthesize business needs from Commercial and Operational teams to understand current and future customer data requirements and translate them into actionable roadmap items
Consolidate enterprise feedback on customer data definitions and calculations, ensuring alignment and concurrence across stakeholders
Break down complex data transformations to identify required data elements, sources, and gaps for assigned Customer Data Products
Socialize and secure agreement on customer data definitions, calculations, and sources to maintain consistency across the enterprise
Qualification
Required
2+ years in data product delivery or technical product management
Ability to manage delivery in a fast-paced, cross-functional environment
Ability to collaborate effectively with diverse teams in a time-sensitive, dynamic environment while working independently with minimal direction
Strong business and technical acumen with a deep understanding of Delta's travel ribbon and customer interaction points
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Bachelor's degree in Data Science, Computer Science, or related field
Strong understanding of APIs, data modeling, and modern architectures (AWS preferred)
SQL proficiency
Experience with GraphQL, ETL pipelines, and API integrations
Familiarity with personalization systems or customer data platforms
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-11
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-11
2026-01-11
Company data provided by crunchbase