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Sevita · 1 day ago

Business Finance IFMS Operations Director

Minneapolis, MN

Full-time

Onsite

Director/Executive

7+ years exp

Sevita is a leading provider of home and community-based specialized health care, dedicated to helping individuals with intellectual and developmental disabilities. The IFMS Operations Director will oversee the administration of the Individual Funds Management System (IFMS), providing guidance and support to field teams while ensuring compliance and performance improvements.

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Responsibilities

Serve as a key business partner to Field Operations, Field Finance, Treasury, and National Datacare (vendor)

Provide ongoing support and consultation to ensure effective IFMS execution in the field

Train and provide oversight of IFMS policies and procedures for state leads

Ensure consistent adherence to established policies and operating standards

Develop standard operating models for state teams to follow when using IFMS

Ensure proper segregation of duties across IFMS functions

Serve as the Implementation Manager for new acquisitions as applicable

Provision and manage new user access within the IFMS application

Act as Business Owner for Easy Vista provisioning

Coordinate with field teams to maintain and update contact lists, including U.S. Bank user lists:

Authorized Employees

Authorized Adjustment Account users

Phone contact lists

Obtain quarterly user access reports and distribute to state leads for review/approval

Perform routine system maintenance and troubleshooting, including:

Resetting passwords

Resolving cardholder data, balance, and transaction issues

Reviewing Security Groups and monitoring group additions

Gather feedback from field users and stakeholders to identify opportunities for efficiency

Recommend improvements to senior leadership and support implementation of enhancements

Partner with the vendor to resolve system issues

Provide input on system updates and enhancement opportunities

Conduct quality reviews in the field to confirm processes are being followed; implement corrective action as needed

Verify CCA payments align with Treasury/SSC reporting

Distribute weekly balance reports and user listing reports to state leads

Process, review, and take action on corporate reports including:

ACH Fraud Report

Disbursements vs. Offsets Multi

Negative Balance Accounts Report

Resident Balances Report

Z Score Report

Review U.S. Bank reports and take action as needed, including:

Cardholder Information Exception Report

Cardholder ID Verification Report

Funding Reject Report

Account Reconciliation Report

Perform other related duties and responsibilities as assigned

Qualification

Financial analysisAdvanced ExcelProject managementStrategic planningBusiness developmentAnalytical skillsInterpersonal skillsCollaboration skillsPresentation skills