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FirstService Residential · 1 day ago

Portfolio Manager, Commercial Property Management

Rancho Cucamonga, CA

Full-time

Onsite

Entry, Mid Level

$75K/yr - $80K/yr

2+ years exp

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Portfolio Manager oversees a portfolio of Commercial Property Owner Association accounts, ensuring business is executed in a timely and accurate manner while building strong client relationships and managing daily tasks.

Property ManagementReal Estate

Responsibilities

Understanding of all property governing documents (Governing documents, Rules, etc.) and ensure all requirements are followed

Quickly gain a working knowledge of MarWest systems and networks (including Avid, Jenark, ADP, etc.), and assimilate standard operating policies and procedures

Proactive inspection of landscape and other common amenities and timely execution of necessary repair and maintenance activities in accordance with our management agreement

Respond in a timely fashion to owner/tenant requests for maintenance or compliance issues, or architectural change approvals

Gather detailed bids for major non-recurring projects, or for requested changes in recurring vendor contracts

Strong written communication skills are required, including the ability to create professional emails in a timely manner, draft memos and letters to owners, etc

Oversee capital improvement projects at the direction of the Board and in adherence with company policy

Monitor the financial position of the association and present financials, budgets, etc. to the Board and clients in order to promote the well being of the association

Create and operate within budgets approved by the Board of Directors

Assess and monitor property needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements

Must be able to confidently, professionally and clearly run client-facing meetings

Must have reliable transportation and be able to drive to various associations, etc

Other duties as assigned

Qualification

Commercial Property ManagementCalifornia Real Estate LicenseMicrosoft ApplicationsWritten CommunicationService Oriented MindsetMulti-tasking AbilitiesActive ListeningConflict Resolution

Required

Minimum 2 years experience as a commercial property manager or association manager

Strong written and verbal communication skills

Must be an 'active' listener who can anticipate issues and drive for mutually satisfactory resolutions

Working knowledge of Microsoft Applications, especially Word, Excel and Teams

Candidate must be able to efficiently work using a computer including various programs

Service oriented mindset, with multi-tasking abilities and flexible, resilient attitude

Must be able to instill confidence in board members and owners by being prepared and knowledgeable

Must be able to deal with conflict and work well under pressure