JLL · 23 hours ago
Assistant Facilities Manager
JLL is a leading professional services firm specializing in real estate and investment management. As an Assistant Facilities Manager, you will manage a range of soft services and support the efficient running of the site while coordinating with the Facilities Manager and team. Your role will involve overseeing service teams, maintaining equipment, and promoting sustainability practices within the organization.
CommercialReal Estate
Responsibilities
Manage team providing first line soft services including reception, mail operations, meeting & events, cleaning, waste & recycling, and vending services
Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors
Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained
Manage Trouble Ticket (Remedy) requests through helpdesk interface with internal customers and action queries per SLAs
Manage daily health & safety issues maintaining regular scheduled meetings and records of fire and safety teams/drills/equipment/training
Assist in organizing internal and external Client events while managing quality of conferencing facilities
Manage food and kitchen facilities providing direction to housekeepers while raising purchase orders
Promote sustainability awareness and foster a culture of environmental stewardship among building occupants to support the organization's sustainability commitments
Engage building occupants on sustainability best practices, fostering a culture of environmental stewardship and encouraging behaviors that support the organization's sustainability commitments
Qualification
Required
Knowledge of Facilities/Office Services Coordinator role with previous experience working within high profile corporate environment
Experience with managing WOs within a CMMS system
Previous reception or hospitality experience with education at Diploma/degree level for comprehensive facility operations
Problem solving skill with good decision making capabilities and excellent written/verbal communications for stakeholder interaction
Spreadsheet and word processing proficiency with customer focused approach and good inter-personal skills
Assertive personality with attention to detail for managing multiple soft services and vendor relationships
Understanding of soft services management including reception, mail operations, meeting & events coordination
Experience with office equipment and supplies monitoring with vendor management and regular contact capabilities
Preferred
Experience managing teams providing first line soft services in corporate environments
Background in Trouble Ticket requests management with helpdesk interface and SLA compliance experience
Knowledge of cleaning quality standards maintenance with vendor cleaning manager walk-round experience
Experience organizing internal and external Client events with conferencing facilities quality management
Knowledge of food and kitchen facilities management with housekeepers direction and purchase orders raising
Experience providing cover for Building Operations Engineer/Facilities Manager when appropriate
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
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