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Beth Israel Lahey Health · 2 weeks ago

Epic App Analyst 4 - Cupid/Radiant-REMOTE

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $148K/yr

5+ years exp

Beth Israel Lahey Health is a growing organization focused on making a difference in people's lives. The EHR Application Analyst 4 role involves various duties related to information technology applications, including design, development, system configuration, and support of electronic health record systems.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Defines, documents, builds and maintains EHR application content. (essential)

Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)

Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently. (essential)

Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate. (essential)

Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements. (essential)

Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application. (essential)

Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)

Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required. (essential)

Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions. (essential)

Mentors junior colleagues in the development of application knowledge and project management skills. (essential)

Qualification

EHR implementationApplication knowledgeProject managementVendor certificationMicrosoft applicationsEffective communicationMentoring

Required

High School diploma or GED required. Bachelor's degree preferred

5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success. In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications

Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification

Ability to assess problems and projects in need of attention and work to complete/resolve independently with little supervision

Possesses advanced application knowledge and can effectively apply knowledge to unique scenarios and problems that arise

Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases