Core Bank · 1 day ago
Banking Center Manager
Omaha, NE
Full-time
Onsite
Mid, Senior Level
2+ years expCore Bank is a locally owned community bank serving Omaha and Kansas City, focused on delivering smarter, faster, and more personalized banking. The Banking Center Manager is responsible for leading a banking center, ensuring operational excellence, deep client relationships, and strong team performance while translating the bank's relationship-banking strategy into effective execution.
BankingFinancial ServicesReal Estate
Responsibilities
Translate retail banking priorities into clear expectations, daily behaviors, and measurable outcomes at the banking-center level
Own overall performance of the banking center across growth, service quality, operational soundness, and team engagement
Establish and maintain an operating rhythm for planning, execution, coaching, and performance review
Lead, coach, and develop a relationship-focused team through clear standards, ongoing feedback, and consistent accountability
Build a culture of ownership, professionalism, and service excellence
Oversee hiring, onboarding, training, performance management, and disciplinary actions for direct reports
Ensure team members are confident in delivering consultative, solution-based conversations aligned with client needs
Champion a consistent, high-touch client experience across all interactions—new relationships, servicing, and ongoing engagement
Serve as an escalation point for complex client needs and relationship management
Ensure onboarding, documentation, and compliance processes are executed accurately and efficiently
Represent the bank in the community, cultivating centers of influence and strengthening the bank’s local presence
Drive deposit and loan growth through proactive outreach, networking, referrals, and community engagement
Partner with internal teams to generate referrals and coordinated client solutions
Grow existing relationships by identifying opportunities to deepen engagement and expand services
Hold the banking center accountable to defined sales and service goals aligned with organizational strategy
Ensure all banking-center operations are executed in compliance with policies, procedures, and regulatory requirements
Oversee daily retail operations, including new accounts, account servicing, teller activity, and consumer lending support
Conduct required internal audits (teller drawers, vault, negotiable items) and resolve discrepancies promptly
Manage NSF decisioning, collections activities, and risk escalation as required
Support audits, examinations, and ongoing compliance documentation
Qualification
Required
High school diploma or equivalent required
Two or more years of progressive experience in retail banking, including customer relationship management
Demonstrated experience leading, coaching, and developing a high-performing team
Working knowledge of banking products, services, and regulatory requirements
Proficiency in Microsoft Office
Experience with core banking systems, teller platforms, CRM tools, and lending systems preferred
Client & Service Focus: Delivers consistent, professional, and client-first service; sets the standard for the team
Leadership Through Influence: Builds alignment, accountability, and engagement without relying solely on authority
Execution Discipline: Converts goals into action and ensures initiatives are sustained—not just launched
Judgment & Decision-Making: Exercises sound judgment in a fast-paced, regulated environment
Communication Excellence: Clear, professional communicator with clients, teams, and community partners
Operational & Risk Awareness: Strong understanding of retail banking operations, controls, and compliance expectations
Organizational Effectiveness: Manages multiple priorities with attention to detail and follow-through
Composure Under Pressure: Maintains professionalism and clarity during change or high-volume periods
Preferred
Experience with core banking systems, teller platforms, CRM tools, and lending systems preferred
Company
Core Bank
Core Bank specializes in personal and business banking services, mortgage loans and real estate services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Sorrell
President + CEO
David Hartman, MBA
EVP Chief Lending Officer
Recent News
2026-01-07
2025-09-09
2025-07-19
Company data provided by crunchbase