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URGE FITNESS · 2 weeks ago

Personal Training Sales Manager/Director

Philadelphia, PA

Full-time

Onsite

Director/Executive

$18/hr - $25/hr

URGE FITNESS is seeking a highly motivated, results-driven Personal Training Sales Manager / Director to lead and grow their 1-on-1 Personal Training program while also contributing to overall membership sales. This role focuses on driving revenue through personal training sales and managing club operations, ensuring a professional environment while meeting sales targets.

Health Wellness & Fitness

Responsibilities

Sell 1-on-1 personal training packages through: Fitness consultations and assessments

Prospect follow-up and reactivation

In-club and phone-based outreach

Convert leads into long-term personal training clients

Maintain strong closing percentages and average sale values

Track, manage, and report personal training sales metrics

Collaborate with trainers to maximize client retention and upgrades

Ensure all personal training agreements are completed accurately and compliantly

Support and contribute to overall membership sales goals

Assist with tours, presentations, and closing memberships as needed

Work collaboratively with Membership Sales Consultants to maximize lead conversion

Represent URGE FITNESS professionally in all sales interactions

Acting as a visible leader on the gym floor during scheduled shifts

Supporting front desk, sales, and training staff as needed

Ensuring a clean, safe, and welcoming club environment

Enforcing club policies, procedures, and brand standards

Handling basic member concerns or escalations professionally

Communicating operational issues, staffing needs, or facility concerns to senior management

Ensuring opening and closing procedures are followed when scheduled

Meet or exceed weekly and monthly personal training sales goals

Accept full responsibility for sales performance and results

Participate in sales coaching, performance reviews, and strategy sessions

Conduct extensive phone outreach to new leads, existing members, and inactive prospects

Schedule and run fitness consultations, assessments, and sales appointments

Maintain accurate records of sales activity in URGE FITNESS CRM and software

Ensure proper check-in and documentation for all training clients

Qualification

Commission-based salesClosing skillsLeadership mindsetCRM softwareTime-management skillsObjection-handling abilityHigh-volume salesFitness consultationsOrganizational skills