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Columbia Credit Union · 1 week ago

Lending Systems Product Owner (nCino or SalesForce)

Vancouver, WA

Full-time

Hybrid

Senior Level

$105K/yr - $125K/yr

7+ years exp

Columbia Credit Union is a full-service financial institution committed to making life better in the communities it serves. The Lending Systems Product Owner is responsible for the strategic ownership and management of the nCino Loan Origination System, ensuring it meets business goals across various lending sectors. This role involves leading system enhancements, managing vendor relations, and collaborating with stakeholders to optimize lending operations.

BankingCreditFinancial ServicesMortgage

Responsibilities

Serve as the primary owner and subject matter expert for the nCino LOS platform

Lead the product roadmap, including upgrades, enhancements, and integrations

Collaborate with internal stakeholders to gather requirements and translate them into system solutions

Manage vendor relationships with nCino and related third-party providers

Oversee system configuration, including workflows, dashboards, templates, and business rules

Ensure platform compliance with federal and state lending regulations (e.g., TRID, HMDA, Reg Z, Reg B)

Develop and maintain custom forms, input screens, and reporting tools

Monitor system performance, troubleshoot issues, and coordinate resolution with vendors and internal teams

Conduct release testing, change control, and documentation of system updates

Provide strategic insights through data analysis and reporting to support lending operations

Maintain user access controls, security settings, and audit logs

Train and support end users across lending departments

Recommend and implement best practices for system usage and process improvement

Manage product backlog, write user stories, and lead agile ceremonies

Qualification

NCinoSalesforceLending systemsRegulatory complianceBusiness analysisProject managementMicrosoft OfficeVendor managementSelf-directedHighly organizedCross-functional collaboration

Required

Bachelor's degree in Business, Finance, Computer Science, or related field; equivalent experience considered

7+ years of experience in lending systems, with 5+ years of direct experience administering or owning nCino or Salesforce

Proven ability to lead system strategy, configuration, and vendor management

Strong understanding of consumer, commercial, and mortgage lending products and workflows

Experience with regulatory compliance in lending systems

Advanced skills in business analysis, project management, and cross-functional collaboration

Proficiency in Microsoft Office and reporting tools

Self-directed, highly organized, and capable of managing multiple priorities

Experience with Salesforce architecture as it relates to nCino

Familiarity with integration points between nCino and other systems (e.g., core banking, document imaging)

Preferred

Certification in nCino or Salesforce administration preferred

Benefits

100% paid Medical, Dental, Vision for employee - eligible the 1st of the month following hire date

Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays

401k Match- 100% match up to 6% employee contribution

A home office option can be considered in Vancouver, Washington or Portland, Oregon after all on-site training has been completed and all work from home requirements are met.

Tuition Assistance

And More!