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Ashby Lumber · 1 week ago

Yard Customer Service I

Berkeley, CA

Part-time

Onsite

New Grad, Entry Level

Ashby Lumber is seeking a Yard Customer Service I to assist customers with orders and loading their vehicles while ensuring safety practices are followed. The role requires operating heavy machinery, stocking lumber products, and maintaining a safe working environment.

Building MaterialConstruction

Responsibilities

Assisting customers with orders

Direct customer traffic to appropriate areas

Filling customer orders in a timely manner

Solving customer issues, problems and concerns to the best of your ability

Reading and understanding invoice and order tags

Traffic control of main parking lot and yard

Proper use of 2 way radio to communicate in the yard

Stocking all lumber product to appropriate area/ rack

Stocking all other products to appropriate area/ rack

Clear the aisles and bays of all wrapping material and packing bands

Safety is our #1 priority. Must maintain safe working practices at all times

Safely operate forklifts in yard for loading, stocking and building orders

Safely operate machinery such as arm saw, table saw etc

Safely use tools such as box cutters, tin snips and tape measure

Use of gloves, goggles, ear protection and any other PPE when appropriate

Use of return slips for customer returns

Use of order stickers to label orders and special orders including returns

Use of cut sheets and other forms such as farmload pull sheet(s) when appropriate

Other tasks as assigned by your supervisor or management

Qualification

Forklift operationSafety practicesCustomer serviceHeavy machinery operationCommunication skills

Required

Assist customers with orders and loading of customer's vehicles

Ability to safely operate heavy machinery and power vehicles such as forklifts

Standing and walking for extended periods of time

Work in an outdoor environment throughout the year with various weather changes

Stocking of lumber products of various weights and sizes

Reading and understanding invoice and order tags

Traffic control of main parking lot and yard

Proper use of 2 way radio to communicate in the yard

Maintain safe working practices at all times

Safely operate forklifts in yard for loading, stocking and building orders

Safely operate machinery such as arm saw, table saw etc

Safely use tools such as box cutters, tin snips and tape measure

Use of gloves, goggles, ear protection and any other PPE when appropriate

Sit/stand for 8 hours per day

Use hands to load unload material

Vision abilities required by this job include close and distant vision

Occasional exposure to moving mechanical parts and vehicles

Must be able to lift/carry 60lbs. occasionally; must be able to push/pull 60+ lbs

Occasionally must reach with arms and hands, climb or balance

All mobility motions are required occasionally for indoor and outdoor environments (standing, walking, sitting, stooping, kneeling, crouching, crawling, squatting, and climbing)