Ultimate Staffing ยท 1 day ago
Dispatcher
Ultimate Staffing is seeking a full-time HVAC Service Coordinator - Dispatcher to manage daily service operations. This role involves coordinating technician schedules, managing service calls, and ensuring accurate job details are entered, all while maintaining customer satisfaction.
Responsibilities
In this dispatching role, you'll coordinate technician schedules, manage incoming service calls, and ensure accurate job details are entered into Service Titan
You'll communicate with customers, resolve scheduling conflicts, and support the team with parts, follow-ups, and updates
Your work keeps our operations running smoothly and our customers satisfied
Qualification
Required
High school diploma or equivalent
2+ years of dispatching, scheduling, or coordination experience within HVAC or Home Services
Strong communication, multitasking, and organizational skills
Computer proficiency, including CRM or field service software
Familiarity with Sacramento and surrounding service areas
Preferred
Service Titan proficiency
Strong adaptability in fast-changing environments
Benefits
Health, dental, and vision
401(k) with company match
Paid time off (PTO)
5 paid sick days
6 paid holidays
Paid vacation
Birthday pay
Career growth opportunities
Work-life balance
Company and team events
Performance or annual bonuses
Continued training and certifications
Company vehicle or mileage reimbursement (as applicable)
Tool allowance program