Midwest Orthopaedics at Rush ยท 1 day ago
Office Coordinator (Physical Therapy)
Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Office Coordinator serves as the liaison between MOR and patients, facilitating communication and providing professional service while managing administrative tasks in the outpatient rehabilitation clinic.
Health CareMedical
Responsibilities
Professionally greets patients, answering phones, scheduling appointments, completing administrative processing (authorizations and verifications) and reports and recordkeeping
Maintain an appropriate inventory level of supplies as needed to efficiently aide in the treatment of patients and maintain efficient office duties
Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines
Assures cleanliness and safety of the clinic
Timely processing, distribution, and tracking of all documentation to physicians for signature
Attend to all incoming calls in a helpful manner
Respond to client inquiries and needs in a polite and timely manner
Process patient payments
Handle cancellations and assist with rescheduling appointments
Effectively use and maintain office equipment
Managing the communication of patient progress to physicians, nurse case managers, adjusters and attorneys via fax, email or phone
Supporting the Facility Manager with daily operations of the clinic
Other responsibilities as assigned
Qualification
Required
Minimum of a high school diploma or GED required
Front Desk knowledge and experience required, preferably in PT clinic
Strong background in providing excellent customer service skills
Proficient with Microsoft Office
Work well in a team atmosphere and have a strong sense of leadership skills
Enjoy interacting with people
Preferred
Knowledge of healthcare insurance benefits and coverage preferred
Benefits
Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
401(k) Employer Contribution.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
HSA Employer Contribution (when enrolled in a HDHP).
Tuition Reimbursement.
Eligible for quarterly bonuses.
Company
Midwest Orthopaedics at Rush
Midwest Orthopaedics at Rush is a medical practice providing the orthopedic program.
Funding
Current Stage
Late StageRecent News
2025-12-22
2025-07-29
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