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Vālenz Health® · 1 day ago

VP of Product - Member Experience

United States

Full-time

Remote

Senior Level, Lead/Staff

12+ years exp

Vālenz Health is the platform to simplify healthcare, and they are seeking a VP of Product – Member Experience to lead the strategic vision and execution of products enhancing Member Experience. The role involves guiding a cross-functional team and collaborating with various stakeholders to scale healthcare products in alignment with company goals.

Insurance

Responsibilities

Define and execute the long-term product strategy aligned with company goals and emerging healthcare industry trends

Lead, mentor, and develop the product management organization across the Member Experience product family

Drive innovation that enhances differentiation, operational efficiency, and member/patient engagement

Oversee the full product lifecycle, including market analysis, business case development, roadmap prioritization, launch, and post-market optimization

Ensure compliance with healthcare regulations (HIPAA, FDA, CMS, interoperability standards)

Collaborate with customers and stakeholders to validate product investments, commercial viability, and value

Partner with health systems, payers, providers, and patient-facing stakeholders to understand evolving needs and new opportunities

Monitor competitive landscape and market dynamics to inform product decisions

Partner closely with engineering, UI/UX, and operations to deliver high-quality, scalable solutions

Work with marketing, sales, and customer success to ensure strong go-to-market execution and adoption

Develop business cases, pricing strategies, and ROI analyses

Manage product P&L performance and optimize resource allocation

Perform other duties as assigned

Qualification

Product managementHealthcare technologyStrategic thinkingRegulatory complianceMarket analysisLeadership capabilitiesCommunication skillsCollaboration skills

Required

Bachelor's degree in Business, Healthcare Administration, or related field, or a combination of education and experience

12+ years of product management experience

5+ years of recent senior product leadership

Proven experience leading healthcare technology or digital health products (EHRs, telehealth, analytics, population health, revenue cycle)

Deep understanding of provider, payer, and patient workflows; regulatory frameworks; and interoperability standards (HL7, FHIR, etc.)

Strong strategic thinking, communication, and leadership capabilities

Preferred

MBA or advanced healthcare degree

Benefits

Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card

Spending account options: HSA, FSA, and DCFSA

401K with company match and immediate vesting

Flexible working environment

Generous Paid Time Off to include vacation, sick leave, and paid holidays

Employee Assistance Program that includes professional counseling, referrals, and additional services

Paid maternity and paternity leave

Pet insurance

Employee discounts on phone plans, car rentals and computers

Community giveback opportunities, including paid time off for philanthropic endeavors

Company

Vālenz Health®

Vālenz Health® is the platform to simplify healthcare – the destination for employers, payers, providers, and members to reduce costs, improve quality, and elevate the healthcare experience.

Founded in 2004

Radnor, PA, US

501-1000 employees