Bravera · 1 day ago
Desktop Support
Bismarck, ND
Full-time
Onsite
New Grad, Entry Level
0+ years expBravera Holdings Corp. is an employee- and director-owned company committed to helping employees forge a new path in their career. The Desktop Support position is responsible for providing technical support for desktop computers, laptops, and related technology to employees, ensuring efficient operations and customer service.
BankingFinancial ServicesLendingWealth Management
Responsibilities
Assist with the installation, configuration, ongoing usability, and upgrade of desktop computers, laptops, tablets, thin clients, cell phones, printers, peripheral equipment, and software
Will assist in developing procedures and programs to assure the integrity, security, reliability, and risk assessment of all communication systems including computer hardware, software, telecommunications, anti-virus programs, backup procedures, and other communication systems maintained for Bravera Holdings Corp. and its Subsidiaries; will assist with connectivity relating to these systems
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
Works with staff to purchase hardware and software
Assess functional needs to determine specifications for purchases
Order computer and printer supplies as directed
Maintain documentation on equipment and software
Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information
Responsible for providing prompt, efficient, and courteous service to all internal customers of Bravera Holdings Corp. and Subsidiaries
The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer
Contribute to the overall success of the organization
Qualification
Required
Associates Degree or higher highly preferred
up to 2 years' experience supporting Windows desktop/laptop PC's
experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's
experience installing software, patches, updates, on desktops, laptops, servers
experience troubleshooting basic network, software, printing problems
customer service experience
Benefits
Competitive salary
Incentive compensation opportunities
Retirement plan with company match
Health insurance
Paid holidays
Paid time off (PTO)
Paid community volunteer time
Stock opportunities
Training opportunities
Tuition reimbursement
Company
Bravera
We are Bravera, an employee- and director-owned company of advisors who help build the financial strength, stability and growth of every community to which we belong.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brennan Quintus
Insurance President/CEO
Russell D Schank
Sr. Vice President & Chief Investment Officer
Company data provided by crunchbase