Tompkins Community Bank · 1 day ago
Senior Floating Branch Banking Specialist (Berks & Schuylkill Counties)
Tompkins Community Bank is seeking a Senior Floating Branch Banking Specialist to support the efficient and accurate paying and receiving function and sales and service function of the branch. The role involves overseeing security and compliance, serving customers, processing transactions, and performing supervisory duties in the absence of branch management.
BankingInsuranceWealth Management
Responsibilities
Serve customers at an assigned teller station by processing a variety of transactions in accordance with Company procedure
Perform balancing and upkeep of branch and responsible offsite ATM(s) when required
Assist customers by answering questions and obtaining specialized services from other Company departments
Respond to inquiries relating to his/her particular area, or to requests from customers, other Company personnel, etc., within given time frames and within established Company policy
Complete the documentation and performs point-of-sale processing on all types of new accounts, e.g. loans, deposits, etc
Solicit new business from present and prospective customers
Provide sales information on a timely basis in order that this information may be included as part of monthly and year-to-date sales performance reports
Provide safe deposit box services to customers
Maintain a thorough knowledge of the features and benefits of all Company products and services
Provide periodic reports to the Teller Supervisor and other unit supervisors, appropriate groups or individuals
May require Nationwide Mortgage Licensing System and Registry (NMLS) registration to assist with the consumer and residential lending process
Act as a supervisor on duty, in the absence of the Assistant Branch Manager and/or Branch Manager
Work Saturdays, as required. May open and close branch, office and/or vaults, under dual control. Set alarms, as necessary
May fill in at any of the other Company branch locations, as required
May support the team, as required
All other duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of two (2) years' experience in a related role (customer service/sales); experience within the field of banking is preferred
Proficient in sales process; including the ability to recognize and suggest products and achieve referral goals
Strong interpersonal relations and communication skills (oral and written)
Demonstrated strong customer service skills
Preferred
Experience within the field of banking is preferred
Benefits
Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals
Company
Tompkins Community Bank
Tompkins Community Bank offers banking, insurance, and wealth management services to local families and businesses.
Funding
Current Stage
Late StageLeadership Team
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