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Zurich Insurance · 23 hours ago

AVP, Financial Lines Claims Manager

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$175K/yr - $200K/yr

8+ years exp

Zurich Insurance is a leader in risk management, and they are seeking an AVP, Claims Manager to lead a team of Legal Claims Professionals in their Financial Institution Line of Business. The role involves coordinating team activities, managing customer relationships, and ensuring performance and development of staff.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Lead and direct a team of Legal Claims Professionals in low to high exposure Claims in our Financial Institution Line of Business

Coordinate the work activities of the team

Responsibility for performance, development, and coaching of staff

Act as a technical resource for the team

Manage internal and external customer relationships

Interact to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance

Develop, maintain and service broker and account relationships

Be flexible to work across other Financial Lines teams as needed

Qualification

Claims Handling experienceInsurance Defense experienceManagement experienceInsurance statutesFinancial Lines Claims experienceAnalytical SkillsNegotiation experienceCustomer service experienceMicrosoft OfficeLeadership development experienceAICSCLACPCUCommunication skillsProblem solving skills

Required

Juris Doctor and 8 or more years of Claims Handling or Insurance Defense experience OR

Bachelors Degree and 9 or more years of Claims Handling or Insurance Defense experience OR

High School Diploma or Equivalent and 11 or more years of Claims Handling or Insurance Defense experience

3 or more years of management or leadership experience

Customer service experience

Experience with Microsoft Office

Knowledge of insurance legal statutes and procedures

Travel 0%-25%

Preferred

Negotiation experience

Experience collaborating across work groups

In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment

Experience handling Financial Lines Claims

Ability to effectively present information to LOB manager, claimants and customers

Excellent communication skills

Problem solving skills

Analytical Skills

Advanced Degree

Leadership and/or Employee Development Experience

AIC

SCLA

CPCU

Benefits

Short-term incentive bonus eligibility set at 20%

Competitive pay

Comprehensive benefits for employees and their families

Company

Zurich Insurance

Glassdoor4.2

Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees