Compucom Staffing · 3 days ago
Level 2 Networking Technician
Hillsboro, OR
Full-time
Onsite
Entry, Mid Level
$16/hr - $20/hr
2+ years expCompucom Staffing is a company that provides IT staffing services and solutions. They are currently seeking a Level 2 Networking Technician to provide first level Smart Hands support to second and third level support teams, maintaining the network environment and assisting in resolving outages and hardware issues.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of faulty cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customer
Participating in hardware rack and stack installation of both network and server equipment, cable management and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration
Receiving Hardware shipments for data center equipment landings
Validating purchase order accuracy of hardware / material received
Unboxing, discard, and recycling of materials
Moving equipment from dock to staging areas or install destination
Scanning and labeling of installed devices (network or server)
Designating parts identified for spare part stock inventory
Proper e-waste handling and disposal
Equipment shipping and receiving as needed
Providing escort service for vendors / techs
Work Request Tasks from ServiceNow ticket system
Working in datacenters, networking rooms
Qualification
Required
Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1 to 3+ years of progressive experience in the specialty in lieu of every year of education
Minimum 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices
Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
Must be able to work independently as well as in teams of 3-4 and be flexible
Must be able to lift 35 lbs. solo
Must be willing to travel between buildings using personal car / foot
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and written / verbal communication skills
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
Ability to communicate by telephone, email, or face to face
Structured Network Cabling experience
Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types – SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
Fluke Aircheck: Wireless Testing
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase