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Salt Lake County · 1 day ago

IT Assistant at Clark Planetarium

Salt Lake City, UT

Full-time

Onsite

Entry Level

2+ years exp

Salt Lake County is seeking an IT Assistant to maintain general office computer systems and assist with IT-related tasks at Clark Planetarium. The role involves troubleshooting IT issues, setting up hardware and software, and supporting staff with connectivity and equipment for virtual meetings.

Customer ServiceGovernmentService Industry

H1B Sponsor Likely

Responsibilities

Sets up and installs computer hardware/software/peripherals for staff workstations and general use systems. Updates, troubleshoots and resolves problems

Assists staff with VPN/RDP connectivity. Assists staff with virtual/hybrid meeting equipment

Monitors and maintains consumable supplies and related equipment. Cleans and replaces equipment as needed

Operates and maintains IMAX theatre systems, including IMAX and auxiliary a/v systems

Assists the IT staff in other responsibilities related to building-wide IT functions

Qualification

Computer hardwareWindows 10/11Microsoft Office 365IMAX theatre systemsCustomer serviceProblem solvingAttention to detail

Required

Two (2) years in a customer service position, of which at least one year must be experience or formal education in a computer-related hardware, software or similar technical field

Knowledge of basic computer hardware including internal components

Knowledge of Windows 10/11 operating systems and Microsoft Office 365 applications

Skills and abilities to work under minimal supervision, completing assigned tasks on time and according to recurring schedules

Skills and abilities to work in highly stressful and time-critical situations, maintaining a high degree of professionalism in conduct and interaction with all staff and patrons

Creativity, problem solving and attention to detail

Must be able to lift 50 lbs safely

Company

Salt Lake County

Salt Lake County is a website of the Salt lake country government.

Founded in 1850

Salt Lake City, Utah, USA

5001-10000 employees

https://www.slco.org

H1B Sponsorship

Salt Lake County has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)