RHF (Retirement Housing Foundation) ยท 21 hours ago
Office Assistant (Admin)
Pasadena, CA
Full-time
Onsite
Entry Level
$23/hr - $123/hr
2+ years expRHF (Retirement Housing Foundation) is dedicated to making a meaningful difference in the lives of residents by providing essential administrative support at Pilgrim Tower North. The Office Assistant will ensure smooth day-to-day operations by performing various clerical duties, serving as the first point of contact for residents, and assisting the Property Manager with compliance and reporting tasks.
Real Estate
Responsibilities
Assist the Property Manager in maintaining files, reports, and resident records in an organized and confidential manner
Manage incoming phone calls, emails, and mail, directing inquiries to the appropriate department or staff member
Schedule appointments and coordinate meetings as necessary for property management
Assist in the preparation and distribution of notices, newsletters, and other communications for residents
Perform data entry, including updating tenant information and processing work orders
Serve as the first point of contact for residents, guests, and vendors by welcoming and assisting them in a friendly and professional manner
Address general inquiries from residents and visitors, ensuring a high standard of customer service is always maintained
Assist with resident requests, providing appropriate resources or escalating issues to the Property Manager
Maintain the cleanliness and organization of the office, ensuring supplies are stocked and equipment is functioning properly
Prepare reports, forms, and other documents as directed by the Property Manager
Assist with organizing community events or resident activities, including managing event logistics
Manage filing systems, both physical and digital, ensuring all documentation is properly labeled and stored
Assist with processing rental applications, certifications, and recertifications, ensuring documentation meets HUD and RHF policies
Help track tenant lease agreements and other related documentation, ensuring deadlines and compliance requirements are met
Prepare and submit routine property reports to the Property Manager and RHF headquarters as needed
Provide general clerical support for special projects or additional tasks assigned by the Property Manager
Assist in the coordination of maintenance requests and follow up on the status of work orders
Perform any other duties that support the efficient functioning of Marymount Manor
Qualification
Required
High School diploma or equivalent required
Minimum of 2 years of experience in an administrative role, preferably in property management, senior living, or affordable housing
Strong organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment
Excellent verbal and written communication skills
Ability to maintain a high level of confidentiality and professionalism in all interactions
Strong customer service orientation with the ability to interact with seniors and residents from diverse backgrounds
Ability to sit, stand, and walk for extended periods of time
Ability to lift or move office supplies and equipment up to 25 pounds
Preferred
Some college or administrative coursework preferred
Proficiency in property management software (e.g., Yardi, RealPage) is a plus
Benefits
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Employee assistance and more
Term life and Voluntary supplemental life insurance
Company
RHF (Retirement Housing Foundation)
The Mission of RHF (Retirement Housing Foundation), a national non-profit organization, is to provide affordable housing and service coordination for persons with limited incomes in an all-encompassing environment that enhances their quality of life physically, mentally, and spiritually.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stuart Hartman
Chief Executive Officer
Frank Rossello
CFO/VP Finance
Recent News
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