Contract Services · 1 week ago
Account Manager
San Jose, CA
Full-time
Onsite
Entry, Mid Level
$71K/yr - $73K/yr
2+ years expContract Services Group, Inc. specializes in providing cleaning and related services to various industry facilities throughout the Southwestern United States. They are seeking an Account Manager who will communicate with clients, collaborate with internal departments, and ensure client needs are met while managing team schedules and training.
Media and EntertainmentNon ProfitTraining
Responsibilities
Communicate with clients to ensure that all of their needs are understood and addressed
Collaborate with various internal departments to ensure that client requests are fulfilled
Resolve all client complaints/concerns promptly
Provide 10 out of 10 services to our clients and business partners
Must work in a prompt and professional manner
Hire and train team members
Ensure all jobs are completed on time each day
Schedule special project work for team members
Create weekly schedules
Must understand account budgets to manage daily timekeeping/budget reports
Train all team members in safety programs
Train all team members in inspection and quality control procedures
Make sure all reports are done correctly, neatly, and in a detailed manner
Follow all CSG safety procedures
Follow up on any additional work required by the Vice President
Work a minimum of 40 hours a week providing these services and the basics of this job
Be available at all times to your staff and clients should any concerns arise
Be an Account Manager who has excellent leadership qualities and motivates others in an optimistic manner
Qualification
Required
Must have a minimum of 2+ years' leadership experience in the hospitality industry (both front and back of house) or equivalent
Must have excellent verbal and written communication skills
Must have strong organizational skills and attention to detail
Must attend all required supervisor/leadership meetings
Must have experience with timekeeping/budgeting reports
Must be available to work weekends and be flexible with their schedule
Maintain a driving record that meets the minimum requirements of CSG Risk Management
Must have knowledge of Cal-OSHA regulations
Must have knowledge of standard methods, practices, tools, and equipment of the janitorial cleaning industry
Ability to follow instructions
Must be able to pass and complete background check
Willing to learn and use CSG's internal applications such as Workwave, Winteam, etc
Ability to operate and use janitorial tools, equipment, and cleaning chemicals
Ability to handle heavy equipment and machinery and be able to stand for long periods
Be able to work in internal/external environments
Must be able to perform physical activities such as lifting, walking, stooping, handling, and moving objects up to 50 lbs
Preferred
Spanish Bilingual Preferred
Benefits
Competitive wages
Comprehensive packet of benefits
Company
Contract Services
Contract Services is a non-profit organization that offers rosters, training, national wide transportation, and teacher services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Gross
Chief Executive Officer
Jeremy McDowell
Chief Financial Officer
Company data provided by crunchbase