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Spectrum Association Management · 1 day ago

Property / Community Manager for HOA Communities (HouN)

The Woodlands, TX

Full-time

Hybrid

Mid, Senior Level

$58K/yr - $58K/yr

8+ years exp

Spectrum Association Management is a dynamic and exciting team focused on providing excellent service to homeowner associations. They are seeking a motivated individual to fill the role of Community Manager, responsible for liaising between HOA boards, homeowners, and vendors while managing community operations and ensuring customer satisfaction.

AssociationConsultingInformation Technology

Culture & Values

Responsibilities

Passionately live our Same Day Response Policy

Engage with board members and homeowners in your community

Manage daily, weekly, and monthly tasks for a portfolio of associations

Plan for and facilitate association board meetings and annual meetings

Vendor relations, including the bidding and project management process

Consult with other departments in support of your communities

Risk Management, Insurance, and Litigation Support

Prepare budgets and manage the finances of the associations

Must be available for after-hour emergencies

Plus, additional tasks, as necessary

Qualification

Customer serviceVendor managementBudget managementConflict resolutionCommunication skillsOrganizational skillsPublic speakingInsurance knowledgeLegal mattersFinancial statementsOffice softwareNegotiationProject management

Required

8 to 10 years of professional experience in roles where proactive effort and decisions are required

Developed skills in customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management

Customer-centric positive attitude

Extreme ownership of tasks

Team player

Coachable

Highly organized

Accountable

Fantastic multi-tasker

Approximately ten (8+) years of solid work experience

Ability to attend or run evening meetings (usually 30-40 per year)

High-level organizational skills in fast-paced environment

Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)

Ability to catch on to other business computer systems

Strong customer-friendly and informative communication skills

Some experience and knowledge of financial statements and budgets

Comfortable with public speaking in small and large meetings

Great conflict management skills in sometimes stressful situations

Experience with gathering bids for large projects and management of those projects

Benefits

Hybrid Empowerment Plan - For the first year, you will be required to work out of our local Houston North office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements.

Work / Life balance.

5 weeks of PTO to allow for rest, travel, family, and hobbies.

40 paid hours per year for community service activities.

11 Annual Paid Holidays.

Paid Training - Internal Learning and Development Management System.

The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.

Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).

Phone and Mileage Reimbursement

Well-structured career track plan with a 6-month review.