griddable.io · 1 week ago
Named Account Executive, Enterprise: Non-Profit
Griddable.io is focused on empowering Non-Profit organizations through Salesforce solutions. As a Strategic Account Executive, you will build strong relationships with clients, understand their needs, and drive customer satisfaction while expanding existing accounts and promoting digital transformation.
AnalyticsBig DataCloud Data ServicesData IntegrationInformation TechnologySaaSSoftware
Responsibilities
Develop an in-depth understanding of Salesforce products and solutions
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
Stay informed about industry trends and competitive offerings
Develop key customer stakeholder relationships and drive customer satisfaction
Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Keep clients informed about new product features, updates, and enhancements relevant to their needs
Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services
Address and resolve client issues in a timely and efficient manner
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
Qualification
Required
Minimum of 7-10 years of full cycle SaaS closing experience
Outstanding communication and interpersonal skills
Willingness and ability to travel to client locations as required
Strong problem-solving and negotiation abilities
You've built global engagement across multiple lines of business and broadened product support within an organization
You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
Financial Acumen
Solid career longevity and track record of success
Understands what an account plan/mutual close plan is and how it leads to success
Solid business acumen around forecasting and customer management
Self-motivated with a commitment to achieving and exceeding sales targets
Company
griddable.io
Griddable.io is a San Jose, CA based SaaS startup that closed Series A funding in 2017 from August Capital, Artiman Ventures, and Carsten Thoma, founding CEO of Hybris (acquired by SAP).