GSP Insurance Group ยท 2 days ago
Receptionist / Customer Service Representative
GSP Insurance Group is a relaxed and community-focused insurance company. They are seeking a Receptionist/Customer Service Representative to be the first point of contact for clients while providing administrative support and learning the insurance business.
Auto InsuranceFinancial ServicesHealth InsuranceInsuranceLife InsuranceProperty Insurance
Responsibilities
Greet clients in person and by phone, creating a welcoming experience
Answer calls, route inquiries, and take accurate messages
Assist with client service tasks such as payments, ID cards, and policy documents
Provide administrative support to account managers and producers
Keep the office organized and running smoothly (filing, scheduling, mail, supplies)
Learn agency systems and processes (training provided)
Support the team at community events and agency initiatives
Grow into more client-facing responsibilities as knowledge and licensing increase
Qualification
Required
Positive, professional, and welcoming attitude
Excellent communication skills (in-person and phone)
Organized, detail-oriented, and dependable
Quick learner with a willingness to grow into insurance roles
Comfortable with computers (email, Microsoft Office; agency systems will be trained)
Preferred
Previous customer service or receptionist experience helpful, but not required
Insurance license preferred but not required well help the right candidate get licensed
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities