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Sheppard Pratt · 1 day ago

Director of Learning and Organizational Development

Towson, MD

Full-time

Onsite

Director/Executive

7+ years exp

Sheppard Pratt is seeking a Director of Learning and Organizational Development. This role focuses on providing high-quality HR services, developing employee recognition programs, and leading performance management initiatives while collaborating with senior leadership to enhance organizational culture and development.

CharityEducationHealth CareNon ProfitSpecial Education

Responsibilities

Provides high-quality HR services to employees, applicants, supervisors, vendors, partner organizations, and regulatory agencies

Demonstrates confidentiality, fairness, and professionalism in all communications

Represents HR on Health System committees as requested

Designs and facilitates Welcome Day for new staff and volunteers

Develops and oversees rewards and recognition programs that promote organizational pride, engagement, and retention

Leads engagement initiatives such as staff events, focus groups, DE&I programs, workshops, and communications that strengthen culture and sense of community

Leads all aspects of performance management policies, systems, tools, and timelines

Participates in strategic planning related to workforce performance and talent development

Designs or sources training that strengthens manager capabilities in coaching, accountability, and documentation

Ensures managers complete performance evaluations and performance documentation in accordance with policy

Designs, curates, and delivers training content that supports organizational values, mission, and strategic goals

Develops and manages learning pathways to support career development, leadership development, and succession planning

Coordinates annual organizational and compliance training, ensuring staff maintain required competencies

Incorporates diversity, equity, inclusion, and belonging into learning programs and leadership development strategies

Develops leaders capacity to coach, mentor, and grow their teams

Selects, trains, supervises, and evaluates assigned staff

Mentors and develops team members; identifies skills gaps and training needs

Participates in disciplinary processes when required

Promotes efficient, consistent learning and organizational development practices across the team

Presents training strategy, engagement trends, compliance reports, LMS metrics, and performance management analytics to senior leadership

Serves as a resource to other HR Directors, offering expertise across training, OD, engagement, DE&I, and performance

Qualification

Human Resources ManagementTrainingDevelopmentOrganizational DevelopmentAnalytical SkillsPerformance ManagementInterpersonal SkillsSupervisory SkillsDiversityInclusionStatistical AnalysisCommunication SkillsLeadership SkillsProblem Solving

Required

Bachelor's degree in human resource management, business administration, or closely related field

7-10 years of diversified, professional human resources experience with an emphasis on training and/or organizational development

Demonstrated knowledge of human resources and department operations

Supervisory skills

2-5 years of management experience required

High level of interpersonal skills sufficient to interact with senior management

Ability to manage staff, conduct workshops and trainings, answer inquiries, explain policies and procedures in difficult situations

Effective communication with a wide variety of internal and external contacts

Analytical ability sufficient to develop effective strategies

Ability to develop workflow processes

Ability to extract information from written material, observation, and interviews to process recruitment and retention statistics, including turnover and vacancy rates

Ability to anticipate problems/complications and develop solutions