Business of Home · 1 day ago
Showroom Senior Sales Associate
Thibaut Design is the nation’s oldest continuously operating wallpaper company, and they are seeking a Showroom Senior Sales Associate to enhance customer experience and drive sales. The role involves engaging with clients, managing orders, and collaborating with the team to support business growth.
Digital MediaFurnitureHome DecorInterior Design
Responsibilities
Provide expert knowledge of product offerings through daily sales activities, ongoing research, and participation in product trainings
Greet clients promptly and identify their needs, preferences, budget, and motivations to maximize sales opportunities
Suggest alternatives, enhance design concepts, and recommend complementary products when appropriate
Conduct engaging showroom tours and product presentations for new clients
Manage incoming phone inquiries and assist customers as needed
Prospect new clients and actively participate in outreach initiatives to support sales growth
Utilize the weekly reserve report to follow up on orders, making daily calls and sending updates to designers
Demonstrate proficiency with the Thibaut operating system and maintain strong computer skills to provide timely, accurate customer service
Process customer orders, including entry, payment, delivery updates, and overall order status
Communicate regularly with clients to gather feedback and enhance sales capabilities
Assist with vetting new accounts and completing manual account set-ups
Oversee new collection rotations and applications
Collaborate closely with external sales reps and management to develop strategies that strengthen customer relationships and drive business growth
Partner with the showroom manager on outreach, organization, and sales initiatives
Serve as acting manager in the
Qualification
Required
Strong understanding of retail sales and customer service principles
Proficiency in Microsoft Office Suite or similar software
Excellent organizational, multitasking, and communication skills
Analytical mindset with the ability to interpret data and identify trends
Critical thinking and decision-making skills aligned with company policies
Comfortable using computers, phones, calculators, and related technology
Ability to stand, walk, and move around the showroom for extended periods
High school diploma or equivalent required
3–5 years of experience in administrative roles, preferably in a showroom or retail environment
Proven problem-solving abilities and attention to detail
Experience developing and executing strategic plans
Familiarity with showroom operations, customer service standards, and administrative processes
Benefits
Medical
Dental
Vision
Life insurance
Disability coverage
Commuter benefits
401(k) match
Employee discounts
And more
Company
Business of Home
Business of Home is the daily media of record for the home industry and the voice of authority for interior design professionals.
Funding
Current Stage
Early StageTotal Funding
unknown2022-03-22Acquired
2009-01-01Pre Seed
Recent News
Home Textiles Today
2025-10-04
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