Virginia Department of Veterans Services · 21 hours ago
Weekend Receptionist
Virginia Beach, VA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrThe Virginia Department of Veterans Services is seeking a professional receptionist committed to delivering outstanding customer service. This role involves managing front desk operations, providing courteous customer service, and supporting administrative functions in a healthcare environment while maintaining confidentiality and professionalism.
Government Administration
No H1B
U.S. Citizen Only
Responsibilities
Greet residents, visitors, families, and staff in a warm, professional, and respectful manner
Answer, screen, and direct incoming phone calls accurately and efficiently
Monitor visitor sign-in/sign-out and follow facility security and infection control protocols
Provide general information about the facility while maintaining resident privacy
Receive, sort, and distribute mail, deliveries, and messages
Maintain front desk area to ensure it is clean, organized, and welcoming
Assist with administrative tasks such as filing, copying, faxing, and data entry
Coordinate communication between departments as needed
Respond calmly and appropriately to emergencies and notify appropriate staff
Support resident-centered care by demonstrating compassion and sensitivity to residents and family
Maintain confidentiality in compliance with HIPAA and facility policies
Qualification
Required
Greet residents, visitors, families, and staff in a warm, professional, and respectful manner
Answer, screen, and direct incoming phone calls accurately and efficiently
Monitor visitor sign-in/sign-out and follow facility security and infection control protocols
Provide general information about the facility while maintaining resident privacy
Receive, sort, and distribute mail, deliveries, and messages
Maintain front desk area to ensure it is clean, organized, and welcoming
Assist with administrative tasks such as filing, copying, faxing, and data entry
Coordinate communication between departments as needed
Respond calmly and appropriately to emergencies and notify appropriate staff
Support resident-centered care by demonstrating compassion and sensitivity to residents and family
Maintain confidentiality in compliance with HIPAA and facility policies
Willingness to work evenings, weekends, or holidays as scheduled
Strong verbal and written communication skills
Excellent interpersonal and customer service skills
Organizational and time-management skills
Basic computer skills, including email, word processing, and data entry
Ability to multitask and prioritize in a busy environment
Must pass a criminal background check
Must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work
Preferred
Experience in a healthcare, nursing home, or assisted living setting preferred
Benefits
Competitive pay.
Supportive team environment.
Opportunity to make a meaningful impact by ensuring smooth staffing operations.
Company
Virginia Department of Veterans Services
The Virginia Department of Veterans Services (DVS) operates 37 benefit offices that assist military veterans and their families in filing claims for federal veterans benefits; three long-term care facilities offering in-patient skilled nursing care, Alzheimer’s/memory care and short-term rehabilitative care for veterans; and three cemeteries that provide an honored final resting place for veterans and their families.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase