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Tessera Labs · 1 day ago

Sr. Forward-Deployed Engineer

San Jose, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$220K/yr - $290K/yr

8+ years exp

Tessera Labs is redefining how enterprises adopt and operationalize Artificial Intelligence. The Forward-Deployed Engineer (FDE) is a hybrid engineering and customer-facing role that leads architecture design, hands-on implementation, and deployment of AI-driven solutions in enterprise environments.

Computer Software

Responsibilities

Client-Facing Architecture & Solution Design

Lead discovery sessions to understand customer system landscapes, requirements, and constraints across enterprise stacks

Translate complex business processes into structured technical architectures using multi-agent AI, LLMs, vector databases, orchestration frameworks, and agent planning

Communicate solutions clearly and effectively to both technical and non-technical stakeholders

Design and articulate end-to-end architectures under time pressure during client conversations

Applied AI Engineering & Technical Implementation

Build, review, and debug code for AI-driven workflows, system integrations, and agent orchestration

Integrate AI components with enterprise systems, considering scalability, performance, observability, and governance

Execute hands-on exercises and real-world deployment tasks, often with incomplete or evolving requirements

Solve production issues in customer environments quickly and effectively

Deployment, Integration & Customer Success

Deploy and configure Tessera’s AI agents in complex enterprise environments

Serve as the technical point of contact during onboarding, implementation, and early adoption

Collaborate with cross-functional partners (Product, Engineering, Architecture) to ensure successful outcomes and influence product roadmap based on customer needs

Startup Mindset & Ownership

Operate in a fast-paced environment with shifting scope and evolving priorities

Take initiative to drive solutions forward with minimal guidance

Travel to customer sites as needed to support deployment and relationship building

Qualification

PythonAI/LLMsTechnical ArchitectureRESTful APIsCloud InfrastructureEnterprise ApplicationsCustomer-Facing SkillsStartup MindsetProblem-Solving

Required

8+ years in software engineering, solutions engineering, or technical consulting

Strong Python development skills; ability to write, review, and debug production-quality code

Ability to communicate complex technical ideas with clarity in customer-facing settings

Comfortable operating under ambiguity and managing competing priorities

Willingness to travel to customer sites (primarily U.S.)

Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science

Strong coder with proficiency in Python, TypeScript/JavaScript, or similar

Experience with RESTful APIs and backend systems, including designing, integrating, and debugging data flows across enterprise applications and analytics platforms

Familiarity with event-driven architectures and API-based connectivity to support automated workflows, real-time insights, and AI-driven decision-making

Familiarity with enterprise applications (e.g., SAP, Salesforce, Workday, Snowflake)

Exposure to cloud infrastructure (AWS, GCP, or Azure)

Experience designing, reviewing, or implementing technical architectures

Experience with AI/LLMs, vector databases, or agent-based architectures