TEKsystems · 1 day ago
Production Support Engineer
Chandler, AZ
Full-time
Hybrid
Mid Level
$69/hr - $69/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Production Support Engineer will provide end-to-end support of production applications, ensuring their stability and performance, while leading investigations into chronic issues and collaborating with various teams for application management.
Information Technology
Responsibilities
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance
Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues
Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities
Take ownership of problem root cause analysis and implement appropriate remediation
Lead chronic issue investigations to minimize business impact and maintain system health
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements
Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup
Lead production incident triaging calls
Provide production on-call support, including weekend rotation on a round-robin basis
Execute disaster recovery procedures and strategies
Qualification
Required
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance
Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues
Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities
Take ownership of problem root cause analysis and implement appropriate remediation
Lead chronic issue investigations to minimize business impact and maintain system health
Application support
Production support
Technical support
Troubleshooting
Windows
Active directory
ansible
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements
Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup
Lead production incident triaging calls
Provide production on-call support, including weekend rotation on a round-robin basis
Execute disaster recovery procedures and strategies
Intermediate Level
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase