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CCH - (Christian Church Homes) · 4 days ago

Community Manager

Oakland, CA

Full-time

Onsite

Entry, Mid Level

$25.50/hr - $34.55/hr

1+ years exp

CCH is dedicated to building and managing affordable housing in caring communities. The Community Manager is responsible for overseeing staff and property functions to ensure high-quality, safe housing for residents while building positive rapport with various stakeholders.

CommunitiesConstructionElder Care

Responsibilities

Contribute to caring and positive working and living environments for all employees and residents

Manage the day-to-day operations of an assigned property

Performs standard supervisory functions including team selection, initial and ongoing training and development, managing ongoing performance, and interpersonal matters

Identify community resources to recruit staff vacancies in collaboration with the HR Department

Enforce CCH policies and procedures to ensure compliance with legal requirements and all administrative agency rules and regulations

Manage the resident waiting list to ensure compliance with Fair Housing and section 504 guidelines

Prioritize and assign all work and projects amongst staff; Coordinate service work and monitor preventative maintenance work; Ensure that work schedules are followed

Collaborate appropriately with internal and external business partners and vendors to ensure effective implementation of any improvements, repairs, and alike

Prepare for site and other inspections (including INSPIRE, MOR and annual audit) by reviewing pertinent checklists and forms and ensuring that all requested documentation is located and accessible at the site (i.e. most recent audit, insurance policy, etc.)

Ensure the successful day-to-day financial management of the property and maintain all necessary financial records and files in good order. Work closely with the Portfolio Manager to develop the site’s annual budget

Administer the budget in a way that ensures a clean, safe and well-maintained building and environment for residents and staff, while operating within +/- 5% variance of the approved budget

Direct the collection of rent, daily rent deposits, and communication of deposit information to the corporate office. Maintain an average 98% occupancy level or better

Market units in accordance with an approved marketing plan which considers all federal, state and local and regulatory requirements

Process, complete and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines

Review all delinquent accounts and resident receivables and determine the necessary course of action to collect outstanding balances in consultation with the Portfolio Manager

Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance chargebacks to residents

Other duties as assigned

Qualification

Supervisory experienceReal Estate LicenseProperty Management ExperienceHUD/Section 8Microsoft Office 365Analytical skillsProfessionalismOrganizational skillsInterpersonal skillsIntegrity

Required

High School diploma or GED required

1 year of supervisory experience required

Excellent organizational skills, attention to detail, prioritization and time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Strong interpersonal skills, including written and oral communications

Ability to serve with integrity, professionalism, and confidentiality

CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH