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McConnell Golf · 5 days ago

Host/Hostess | INSERT CLUB NAME

Greensboro, NC

Full-time

Onsite

Entry, Mid Level

$12/hr - $15/hr

1+ years exp

McConnell Golf is seeking a Host/Hostess to join their team at the Country Club. This position manages the dining reservation system and supports all food and beverage restaurant operations, ensuring excellent service to members and guests.

Sports

Responsibilities

Manages the reservations and seating for the club’s restaurants

Directs and assists members and guests in locating daily private functions/events

Manages concierge needs on a daily basis

Manages the telephone communication to and from the desk

Carefully observes service provided to members during the shift. Takes corrective action in the event of problems. Makes recommendations on improvements

Greets and seats guests, handles reservations and prepares and maintains a waiting list during peak periods

Assists with, performs and oversees all duties assigned to reservation desk coordinators

Track and generate restaurant reports as assigned

Administrative support and duties as assigned by Restaurant Manager and Food and Beverage Manager

Attends meetings, seminars and training courses as requested providing input as required

Answers employee/club work-related inquires

Reports equipment or fixtures not up to standards

Must be knowledgeable of Employee Handbook and Policies

Participates in marketing for the club's food and beverage areas

Qualification

Management experienceFood safety certificationAlcoholic beverage certificationMicrosoft WordMicrosoft ExcelPoint of Sale systemsEmergency procedures knowledgeMultitaskComposure under pressure