TEKsystems · 1 week ago
Mechanical Claims Analyst
TEKsystems is a leading provider of business and technology services, and they are seeking a Mechanical Claims Analyst to join their customer contact team. In this role, you will leverage your automotive expertise to assess and process mechanical claims while ensuring a positive customer experience.
Information Technology
Responsibilities
Use your mechanical expertise to evaluate, investigate, and process mechanical claims with accuracy and efficiency
Communicate professionally via phone and email with contract holders, dealerships, and repair facilities
Provide empathetic, clear explanations regarding claim approvals, denials, and next steps
Actively listen to callers’ questions and concerns, ensuring a positive, reassuring customer experience
Maintain detailed and accurate electronic records using company-specific systems and established processes
Collaborate with supervisors and fellow analysts to uphold the company’s reputation for honesty, fairness, and exceptional service
Complete a brief typing test to confirm basic computer proficiency (1–3 minutes)
Qualification
Required
Minimum 2 years of hands-on automotive repair or equivalent technical work
Must understand repairs related to Engines, Transmissions, and Electrical systems
Ability to communicate clearly, calmly, and professionally with both customers and repair facilities
Comfortable navigating multiple systems, typing while talking, and using email/Teams
Complete a brief typing test to confirm basic computer proficiency
Preferred
ASE Certification
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase