Global Technical Talent, an Inc. 5000 Company · 1 month ago
HR Service Center Representative - Junior
United States
Full-time
Remote
Entry Level
$19/hr - $19/hr
1+ years expGlobal Technical Talent is a minority-owned staffing firm and a subsidiary of Chenega Corporation. They are seeking an HR Service Center Representative to serve as a primary resource for HR inquiries, providing guidance on policies and ensuring compliance with regulations while documenting processes accurately.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Serve as a primary HRXPRESS resource for Distribution and Fulfillment Centers at all levels
Provide guidance on company-specific HR policies and procedures while ensuring compliance with federal, state, and company guidelines
Respond to inquiries related to leaves of absence, time off, pay during leave, disability programs, family leave, and job protection
Document call summaries and processing steps in ServiceNow case management system
Ensure compliance with FMLA, ERISA, state disability programs, family leave policies, and legislative sick policies
Use internal resources, policies, and procedures to expand HR subject knowledge
Process leave of absence administration accurately and on time using dashboard workload reports
Cross-train to support evolving HR Service Center needs
Participate in special projects as assigned
Qualification
Required
High School Diploma or equivalent (required)
Ability to multitask in a fast-paced environment
Strong communication, organizational, and interpersonal skills
Strong customer service and follow-through capabilities
Ability to maintain confidentiality and adhere to privacy regulations
Proficiency in Microsoft Office (Excel, Word, Outlook)
Understanding of HR policies, procedures, and HRIS systems
Ability to work effectively on a team and remain flexible
Strong knowledge retention and resource utilization skills
Ability to work under pressure
HR policy comprehension
Customer service
Case management documentation
Preferred
Bachelor's degree (preferred)
1–2 years of related HR, customer service, or administrative experience preferred
ServiceNow
Multitasking in high-volume environments
Microsoft Excel, Word, and Outlook
Benefits
Medical, Vision, and Dental Insurance Plans
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase