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Integrated Power Services · 3 weeks ago

Lead Field Service Technician

La Porte, TX

Full-time

Onsite

Mid, Senior Level

2+ years exp

Integrated Power Services (IPS) is a leading service provider offering electromechanical and power management solutions. They are seeking a Lead Field Service Technician who will troubleshoot, repair, and maintain equipment while delivering exceptional customer service and overseeing field service technicians.

Electrical DistributionIndustrial Engineering

Responsibilities

Responsible for overseeing field service technicians in the field

Represent the company in a knowledgeable and professional manner

Assist with developing proposals, performing job walks and defining work scope to meet customer needs and requirements on reliability, preventative maintenance, motor change-outs, and testing of customer equipment

Performs on-the-job training of subordinate workers in advanced electrical skills and maintenance practices

Assume responsibility as assigned and act on own authority accordingly

Complete field service safety checklist on every job to identify and mitigate job hazards

Perform electrical tests using various portable electronic equipment including but not limited to: Megger®, PdMA MCE, Multimeter and DLRO

Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gaps, torque critical components to proper torque specs

Strong problem-solving skills. Think outside the box to get the customer back online quickly and safely

Work alone and in teams to get work done in tough environments

Interpret and ensure compliance with operating policies and procedures

Clean electro-mechanical equipment is needed using various methods including but not limited to bead blasting, ice blasting, and solvent cleaning

Maintain close relationships with customers as well as the sales, marketing, field service, and service center technical teams

Prepare technical reports to provide information on conditions of equipment service and recommend actions to be taken

Qualification

PdMA testingVibration AnalysisAC/DC motor experienceElectrical testingTechnical report preparationBasic computer skillsProblem-solvingCustomer focusTeam collaborationCommunication skills

Required

PdMA testing experience preferred

Level I Vibration Analysis preferred

2+ years of AC/DC motor experience

Strong attention to detail and ability to follow directions with precise execution

Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment

Ability to collaborate with team members

Strong customer focus with professional communication

Available and willing to work flexible hours, overtime and weekends as required, willingness to be on call

Ability to perform math functions including addition, subtraction, multiplication, division including understanding fractions and percentages

Strong verbal and written communication skills

Basic computer skills

Must have a valid Driver's License and acceptable driving record

Ability to travel locally and overnight