Scrum Master/Business Analyst (Salesforce) jobs in United States
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Accylerate ยท 1 day ago

Scrum Master/Business Analyst (Salesforce)

Accylerate is seeking a highly analytical and organized Scrum Master/Business Analyst with expertise in Salesforce. The role involves overseeing program planning, managing cross-functional dependencies, facilitating Scrum ceremonies, and engaging with stakeholders to translate user needs into scalable solutions.

Information Technology & Services

Responsibilities

Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives
Identify, manage, and resolve complex cross-functional dependencies
Ensure transparency of program status, risks, and release roadmaps
Track and report progress against commitments, quality metrics, and delivery outcomes
Maintain documentation of business processes, release notes, workflows, and program artifacts
Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Support a structure of continuous improvement by managing retrospective actions to completion
Remove impediments through proactive problem-solving and stakeholder coordination
Work with stakeholders to understand needs and translate them into scalable solutions
Facilitate UAT sessions and functional demonstrations across multiple teams
Lead onboarding, training, and change-management activities
Drive user adoption through structured communication and support
Build positive team dynamics and strong relationships with customers, users, and technical staff
Other Duties as Assigned

Qualification

Salesforce AdministrationScrum Master ExpertiseBusiness AnalysisAgile DeliveryJiraSalesforce CertificationAnalytical ThinkingLeadership PresenceProblem-SolvingCommunication SkillsDocumentation Skills

Required

Bachelor's degree + 5+ years experience across application development lifecycle, infrastructure engineering, or application hosting
Minimum 3+ years as a business analyst
5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)
Excellent analytical thinking, problem-solving, communication, and documentation skills
Experience working in Agile delivery environments
Strong working knowledge of Jira for backlog and sprint management
Ability to foster a data-driven, structured Agile culture
Demonstrated ability to balance team capacity, prioritization, quality, and deadlines
Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices
Experience leading multi-functional project or scrum teams on complex, integrated platforms
Strong leadership presence with accountability for end-to-end delivery

Preferred

Salesforce Admin Certification preferred
Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)
Experience with Salesforce configuration or implementation
Agentforce experience is highly preferred

Company

Accylerate

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Accylerate, LLC.

Funding

Current Stage
Early Stage
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