FIRST ยท 2 days ago
Founding Strategic Account Manager
FIRST is a company that powers delivery for restaurants through a centralized platform. They are seeking a Founding Strategic Account Manager to onboard and support restaurant owners, grow accounts, and represent customer needs internally.
Events
Responsibilities
Lead restaurants from kickoff to go-live
Translate messy real-world operations into a clean, working system
Make FIRST feel indispensable from day one
Become a trusted partner to restaurant owners and operators
Identify upsell opportunities as accounts scale
Retain and expand accounts through real relationships, not scripts
Communicate feedback directly to the CEO and engineering team
Help shape product decisions based on real-world usage
Close the loop between restaurant reality and software development
Qualification
Required
US citizen/visa only
Any experience (new grads ok)
Ability to relate easily to diverse individuals
Strong follow-through and reliability
Optimism and resilience in challenging situations
Understanding of how software applications work
Comfortable using modern software tools like Google Workspace and Slack
Benefits
Personal growth that compounds.
Learn true consultative selling.
Work directly with the founder.
Make real money.
Company
FIRST
FIRST provides world-class event delivery, creative development and technical production for a wide range of clients.
Funding
Current Stage
Late StageTotal Funding
unknown2025-12-02Acquired
Leadership Team
Recent News
2025-12-02
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2022-09-15
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2022-08-16
Company data provided by crunchbase