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Sinch · 16 hours ago

Employee Relations Advisor

Colorado, US

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $110K/yr

5+ years exp

Sinch is a global leader in cloud communications, and they are looking for a dedicated HR Employee Relations Advisor to manage complex employee relations issues and conduct thorough workplace investigations. This role involves providing expert guidance to managers, analyzing employee relations data, and ensuring compliance with employment laws to foster a positive work environment.

MessagingMobileSaaSSoftwareTelecommunications

Responsibilities

Lead prompt, thorough, and objective investigations into employee concerns, including allegations of harassment, discrimination, and other forms of misconduct

Provide expert coaching, guidance, and recommendations to HR Business Partners and business leaders on a wide range of employee relations matters, such as performance management, conflict resolution, and policy interpretation

Serve as the primary point of contact for sensitive and escalated employee relations issues, ensuring a fair and consistent process

Analyze employee relations data to identify trends and partner with the broader HR team to develop proactive strategies and training to improve the employee experience

Develop and facilitate training for managers and employees on key topics like respectful workplace conduct, performance management, ethics, and effective leadership

Partner closely with our Legal team to ensure compliance with all federal, state, and local employment laws and mitigate risk

Maintain meticulous and confidential records of investigations and employee relations cases

Help develop and refine HR policies and procedures to align with our values and business needs

Drive performance improvement processes, including recommendations for best practices on corrective action, performance management, manager and business partner upskilling

Qualification

Employee relations expertiseWorkplace investigationsU.S. employment lawsHR certificationAnalytical skillsCoaching skillsInterpersonal skillsCommunication skillsProblem-solving skillsConfidentiality

Required

5+ years of progressive HR experience, with at least 3 years focused specifically on employee relations and conducting complex workplace investigations

In-depth knowledge of U.S. federal and state employment laws and regulations

Proven ability to manage sensitive and highly confidential information with discretion and professionalism

Exceptional interpersonal and communication skills, with a demonstrated ability to listen, build trust, and influence at all levels of the organization

Strong analytical and problem-solving skills, with the ability to make sound, unbiased judgments in ambiguous situations

A bachelor's degree in Human Resources, Industrial Relations, or a related field