State of Florida · 2 weeks ago
OPERS & MGMT CONSULTANT MANAGER - SES - 37000527
Tallahassee, FL
Full-time
Onsite
Mid, Senior Level
$65K/yr - $73K/yr
2+ years expThe State of Florida's Department of Environmental Protection is seeking an Operations and Management Consultant Manager to lead the Business Services Section. This role involves overseeing concession operations, managing contracts, and ensuring compliance with applicable laws while providing recommendations to Division Leadership.
Government Administration
Responsibilities
The Business Services Section Leader in the Bureau of Operational Services is responsible for making recommendations for and coordinating all issues requiring Division management action for potential and existing concession operations, including:
Contract development
Making recommendations for potential private business relationships for concessions
Development of visitor services scope of operations, solicitation process, related Department policies and procedures, and new services and amenities
Provides recommendations regarding proposed concession operations to Division Leadership as needed
Researches and seeks out additional recreational contracted services for delivery within Florida State Parks that are consistent with the Division’s mission statement
Oversees the application of tools, techniques, and processes required to successfully transition new services and/or new service providers into the park environment
Ensures all concessionaires maintain compliance with existing concession contracts
Makes recommendations for and coordinates all issues requiring Division management action for existing concession operations, including contract management, performance improvement, and corrective actions
Monitors and maintains program compliance with all applicable laws, policies, and rules
Participates in all Department standard audit and quality assurance processes
Responsible for administrative oversight of Overnight Accommodations (camping and cabins) Programs through the Division’s Park Business System (PBS)
Manage the Division’s named contract manager in monitoring performance and compliance of the PBS vendor
Recommend and implement process improvements and corrective measures as required
Responsible for establishing business rules and developing requirements with the vendor for any legislative mandates associated with overnight accommodation within the system
Coordinate ongoing analysis of Division business needs and effectively manage vendor configuration of the PBS in response to changes in policy or legislation
Ensure financial processes between the Park Business System and the Department’s Bureau of Finance and Accounting are completed timely and accurately
Responsible for administrative oversight of the Division’s annual entrance pass program, division awards, attendance and revenue reporting and other operational support functions
Serves as liaison with external business partners, concessionaires, other bureaus, district offices and field units on matters related to programs supervised by this position
Provides training as directed at annual training events as identified by Division Leadership
Participates in the unit management planning process
Also manages special projects assigned by Senior leadership
This is highly complex and independent management and leadership work supervising 11 direct and secondary reports in support of five district offices, 176 state parks, trails and historic sites, and the various bureaus and offices within the Division
Qualification
Required
Planning and budgeting processes
Training and professional development
IT processes
Effective management principles and practices
Methods of data collection and analysis
Communicating effectively and in plain language, both verbally and in writing
Meeting simultaneous deadlines critical to operations
Effectively supervising and motivating others
Working independently
Developing, analyzing and administering complex, revenue generating, business agreements
Identifying and analyzing business opportunities
Public speaking
Business negotiations
Make decisions
Delegate across chains of command
Establish and maintain effective working relationships with concessionaires, partners, legal counsel and other internal and external customers
Monitor and manage contracts effectively
Utilize problem solving techniques
Develop and perform financial analyses and pro-forma projections
Analyze and evaluate data and prepare viable business recommendations
Manage time effectively
Take initiative
Proficiently employ various computer software applications, particularly Microsoft Outlook, Teams, Word, Excel and SharePoint
Be flexible while maintaining a positive attitude
Understand and apply applicable rules, regulations, policies, procedures and statutes; particularly F.S. Title XV111, Chapter 258 and Rule 62D-2.014
Ability to travel, including day, overnight, and multi-night trips
Valid driver license
Successful completion of background screening will be required for this position
Preferred
Experience with administration of enterprise systems (e.g. reservation or business management platforms)
Experience in contract negotiation and management
Knowledge of Florida State Parks mission and operations
Two or more years of verifiable supervisory or leadership experience
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Tuition waivers
Total Compensation Estimator Tool
And more!
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
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