Mike's Carwash · 1 week ago
Manager in Training
South Lebanon, OH
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrMike's Carwash is a fast-growing company recognized as one of the Best and Brightest Companies to Work for in the Nation. The Manager in Training position is an entry-level management role focused on inspiring and leading associates to achieve customer satisfaction and operational excellence.
LogisticsRetailTransportation
Responsibilities
Execute the Mike’s Purpose, and deliver on our Team Member Promise. This includes being a “role model” for our associates’ behavior and performance
Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages
Operations Management. Assisting the General Manager in accomplishing location goals. Ensuring your location is operating up to all Mike’s Carwash standards and guidelines at all times
Associate Development. Completing location orientation and training checklists. Ongoing coaching and training as needed, including S.O.C. completion and delivery on a weekly basis. Documenting and delivering any applicable feedback regarding performance and disciplinary items observed during your shift
Property and Equipment Maintenance. Assisting the General Manager in the maintenance and repairs at your location. Completing OPEX checklists thoroughly and on time. Using the fix-it- book to track any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the carwash, whether they are visible to the customer or not
Personal Development. Participating in a structured management training program and continue learning any skill or knowledge not already mastered
Complying with company policies and procedures
Completing other duties as assigned
Qualification
Required
Must work all scheduled shifts
Must work at least five days and 40 hours each week, including every other weekend. (Unless otherwise approved)
Have the capabilities to close at least two nights each week
Have the capabilities to open one morning each week. (On your own, Monday- Thursday only)
Work five days the week leading up to Christmas
Ability to transfer between stores within market
Ability to communicate verbally and in writing
Ability to hear at a conversational level
Use vision for depth perception and to distinguish between basic shades and colors
Continuously be required to stand or walk
Occasionally be required to sit, stoop, reach, and/or twist at the waist while rotating
Continuously perform repetitive movements, use hands for gripping pressure, and operate hand and foot controls
Infrequently be required to lift 50lbs. for up to 3 feet
Occasionally be required to pull 10 lbs. for up to 10 feet and carry up to 50lbs. for 10 feet
May also be required to repeatedly bend, kneel, and balance
Rarely be required to climb stairs and ladders
Occasionally be required to work with machinery with moving parts and wear gloves
Continuously be required to work outdoors in temperatures of 0-100 degrees Fahrenheit
Occasionally be required to work alone
Frequently be required to work with chemicals and wear eye or hearing protection
Demonstrates an ability to make difficult decisions in a timely manner
Ability to deal with practical problems and implement appropriate solutions
Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator
Ability to read product manuals and reports, workplace rules and procedures; using understandable English
Speak with poise and confidence and/or effectively deal with customers
Company
Mike's Carwash
Mike's Carwash is a retail company that offers car wash services in Cincinnati, Ohio.
Founded in 1948
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Dahm
CEO
Mark Schnorbus
Chief Financial Officer
Company data provided by crunchbase