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Guardian Jobs · 1 day ago

People and Culture Manager, CSSC SPORTS & LEISURE

Lake County, IN

Full-time

Hybrid

Mid, Senior Level

$40K/yr - $42K/yr

Guardian Jobs is seeking a People and Culture Manager for CSSC SPORTS & LEISURE, a membership-owned organization with a focus on wellbeing and community for civil service employees. The role involves overseeing day-to-day HR operations, managing employee relations, and leading recruitment efforts while ensuring compliance with HR policies and promoting a positive workplace culture.

Marketing & Advertising

Responsibilities

Take overall responsibility for the delivery of day-to-day HR services across the organisation

Line manage, coach and develop the People Coordinator

Ensure HR processes are efficient, consistent and compliant

Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases

Support and coach managers on people issues, ensuring fair and consistent practice

Oversee the People Coordinator handling first-line queries and low‑risk ER tasks

Lead end‑to‑end recruitment for vacancies across the business

Partner with hiring managers to define roles, adverts and interview processes

Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator

Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met

Work closely with Finance and the HR Coordinator on submissions and changes

Support review and administration of benefits

Maintain and update HR policies in line with employment legislation

Ensure GDPR and confidentiality standards are met

Oversee HR data quality and reporting (with delivery handled by the HR Coordinator)

Support initiatives that build engagement, wellbeing and retention

Coordinate learning and development priorities with managers

Contribute to workforce planning and organisational change projects

Lead and coordinate the organisation’s approach to EDI (equity, diversity and inclusion)

Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes

Work with leaders and managers to promote inclusive behaviours and challenge bias

Monitor EDI data and trends and report insights

Qualification

HR generalist backgroundUK employment lawCIPD Level 5Employee relations managementCoaching managersHands-on workStrategic inputInterpersonal skillsOrganisational skillsProblem-solving skillsMentoring experience