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Mental Health America of Los Angeles · 1 day ago

Veteran Intake And Data Specialist

Long Beach, CA

Full-time

Onsite

Entry, Mid Level

$24/hr - $25/hr

2+ years exp

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service and advocacy for nearly a century. The Veteran Intake and Data Specialist will provide housing placement, support, and case management services for eligible homeless veteran families, while also managing data and generating reports for program compliance.

Health CareHealth DiagnosticsMental HealthPersonal Development

Growth Opportunities

Responsibilities

Maintains member database and generates monthly and quarterly reports for program compliance or as needed for other data-driven program operations

Provides other community-based resources to veterans who are not otherwise qualified for the program

Assists Program Manager with data entry, data tracking and case file archiving

Conducts screening and intake process

Maintain and procure community resources

Interface with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for veterans and their families

Assist and coach members in all steps of completing the application process

Provide follow-up during the application process, and act as a housing counselor and advocate for members when necessary

Give individual and community-based presentations regarding MHA’s housing programs

Work with landlords and property management companies and generates housing opportunities through advocacy, information and education

Represent MHA at community housing provider meetings, HUD-VASH and LAHSA meetings and other similar events. Work to stay current with technical and administrative changes in various housing programs and their requirements

Network with other veteran and mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services

Attend and participate in staff meetings and other aspects of the day-to-day operations and community life of the Agency. Work cooperatively with other staff to assure the smooth and seamless delivery of supportive services to the Agency and the veterans and their families it serves

Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation

All required data collection documents (as applicable to your program: HMIS) are submitted on or before due date

Identify and access other VA benefits and resources for which the member may be entitled

Read, perform researches, attend classes, workshops or seminars and participates in other professional development activities in order to maintain and enhance personal and professional skills

Complete intake paperwork, and opening/closing of client charts adhering to SSVF and Center guidelines

Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc

Knowledgeable in Motivational Interviewing and Harm Reduction practices

Maintains and records all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements

Help problem solve with the Veteran to identify an immediate safe place, even if temporary, to stay within the Veteran’s network of family, friends, or other social supports

In partnership with other community stakeholders, ensures immediate or continued access to crisis services/shelter and connection to permanent housing through coordinated entry

Engage in collateral duties as directed by program management as needed

Qualification

Data managementHousing programs knowledgeCase managementMotivational InterviewingPsychosocial rehabilitationCommunity resource networkingProse writingVerbal communicationOrganizational skillsTeam collaboration

Required

Bachelor's degree in human services, preferred

Minimum of 2 years providing psychosocial rehab related services to a disabled population

Must function well in a team-oriented approach to member services

Knowledge of federal, state and local housing subsidy programs and the sources available for them

Knowledge of practices and procedures for preparation of applications for subsidized housing and disabled/low income housing loans

Work collaboratively and effectively with public and private housing providers, mental health consumers and their family members or client advocates, vendors and other staff

Excellent verbal communication skills, prose writing skills and computer skills

Highly organized and detail oriented, and able to prioritize and juggle multiple projects without losing productivity

Flexible work schedule to include some evenings or weekends when necessary

Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHA liability insurance are conditions of employment

TB clearance and re-testing every year are conditions of employment

COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment

Employment verification directly from three (3) past employers within the most recent 7-year period