TEKsystems · 1 day ago
It Support Technician
Camas, WA
Full-time
Onsite
Entry Level
$25/hr - $32/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an IT Support Technician to maintain desktop and laptop systems, manage helpdesk requests, and resolve technical issues. The role involves hands-on support, preventative maintenance, and assisting new employees with their equipment and access needs.
Information Technology
Responsibilities
Manage, prioritize, and respond to incoming requests from end users via walk-up, telephone, and helpdesk ticket system
Diagnose, troubleshoot, and resolve complex problems; escalate issues when required
Identify patterns and investigative solutions with interacting systems
Perform hands-on fixes at the desktop level, including reinstalling and upgrading software, installing hardware, implementing file backups, and configuring systems/applications
Perform preventative maintenance, including checking and cleaning of desktops, laptops, printers, and peripherals
Test fixes to ensure problems have been resolved
Assist in the setup of new employees with systems, equipment, and file access
Maintain an accurate inventory of all workstations, laptops, phones, printers and software
Document resolutions for future reference
Assist Business Technology Department with other projects and support issues, as needed
Qualification
Required
Associates Degree in IT or related field or equivalent training and experience required
Minimum of 2 years relevant work experience providing real-time support for variety of desktop functions and users
Knowledge of networks, computer systems, voice systems, printers, and mobile devices
Ability to rebuild PCs, troubleshoot driver and software issues, and remediate virus and malware
Experience with ticketing systems, Active Directory, Office Suite, remote support tools, and anti-virus, malware, and extended detection and response tools
Demonstrated customer service and organizational skills
Ability to communicate technical information to both technical and non-technical employees
Excellent teamwork/interpersonal skills and the ability to communicate effectively
Demonstrated ability to work collaboratively, both within and outside one's own work group
Preferred
Familiarity with HP desktops, laptops, docks in an enterprise environment a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase