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TEKsystems · 1 week ago

PC Technician Secret Clearance Required

Vicksburg, MS

Full-time

Onsite

Mid Level

$20/hr - $30/hr

3+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a PC Technician to support a government program on site. The role involves providing second-tier support for PC and server applications, troubleshooting issues, and performing installations and configurations.

Information Technology

No H1B

Security Clearance Required

Responsibilities

Provide second-tier support to end-users for PC, server, mainframe applications and hardware

Support responsibilities include software installation, and configurations

Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages

Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs

Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software

May simulate or recreate user problems to resolve operating difficulties

Recommend systems modifications to reduce user problems