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Mercantile Bank · 21 hours ago

Float Teller

Alma,MI,US

Full-time

Onsite

New Grad, Entry Level

Mercantile Bank is a community-focused financial institution dedicated to building strong relationships through collaboration and innovation. As a Full Time Float Teller, you will provide exceptional customer service while processing transactions and promoting cross-sell opportunities, all while adhering to bank policies and procedures.

BankingFinancial ServicesLendingMobile Apps

Senior Management

Responsibilities

Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. Maintain a cash drawer and balance the drawer daily

Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers

Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). Meets or exceeds sales goals

Answer the telephone and directs customer inquiries to appropriate bank personnel

Qualification

Cash handlingCustomer serviceData entryNeeds Based SellingAttention to DetailMultitaskingEffective communicationOrganizational skills

Required

Prioritizing, Multitasking and Organized

Cash handling with accuracy with the ability to effectively count cash back to customers

Ability to type and enter data with accuracy via computer systems

Needs Based Selling Skills

Attention to Detail

Function well in a fast-paced and at times stressful environment

Effective and Efficient Interpersonal Communication Skills (Verbal and Written)

Ability to travel to locations around our central market

A high school education or GED or Equivalent job-related education and/or experience will be considered if the necessary knowledge

Benefits

Competitive compensation

Bonus opportunities

Best-in-class benefit options

Minimum of 3 weeks' vacation

Sick time

11 paid holidays

Generous 401k match of 5%

Company paid life insurance

Tuition reimbursement

IVF and adoption assistance

Zero-interest loans for fitness equipment and business attire

Discounted bank services

Employee stock purchase plan

529 savings plans

Health savings accounts

Flexible spending accounts

Legal protection

Exceptional training and development opportunities

Encouragement to connect with community through volunteer opportunities

Company

Mercantile Bank

Mercantile Bank of Michigan was founded in 1997 by Directors and Bankers who firmly believe that customers, employees, and the communities they live in, are best served by financial institutions with local roots.

Founded in 1997